Hello!
I have 6 years of experience in marketplace products, specializing in user-centered solutions across web apps on mobile and desktop and native mobile apps. I’ve worked on net-new marketplace products, workflow optimization tools, as well as maintaining evergreen user-facing experiences. I take a collaborative approach in partnership with product and engineering, and engaging stakeholders to ensure alignment along the way.
As a people person, my favorite part of what I do is user research – engaging with end-users and getting to know them is both necessary and a joy to serve them in the best way. Ongoing, continuous research is as much a part of my routine as project-specific discovery.
When I’m not behind a computer or standing at a whiteboard, I’m with people, making bread, reading a book, or out for a run. As a lifelong learner who loves to tackle new hobbies and skills, I’m constantly on the go and trying my hand at something new (tennis, anyone?).
Resume
I’m a product designer sides of marketplace tools, creating efficient and elegant solutions to complex problems. I work across departments for comprehensive product hand-off through a holistic approach – from market and user research, journey mapping, wire framing, and user testing to high-fidelity designs and QA.
Senior Product Designer
Nomad Health | 2020 - Present
Formerly Jr. Product Designer from 2020 - 2021, Product Designer I from 2021 - 2023, Product Designer II from 2023 - 2024
Design Lead for net-new dual-sided marketplace experience serving two user groups; led research, discovery, and ongoing improvements resulting in a 132% increase to the market demand.
Led research and discovery for an exception-based workflow model to eliminate operational redundancies by 26% with features that could be replicated across the product with minimal technical effort
Owned user-facing product experience and spearheaded usability improvements that directly increased adoption for features like saved search by 78%.
Spearheaded company-wide research endeavors, including weekly continuous user interviews, design sprints, design thinking workshops, and on-site research with potential clients for SaaS exploration
Thought-Leader alongside product directors and other cross-functional partners to strategize toward long and short-term business goals
Two-time Hackathon Winner (Oct. 2022, Jul. 2023)
Peer-voted to win 1 of 4 Nomad Superhero Awards (2022)
Jr. Product Designer
Fevo | 2019 - 2020
Collaborated to design UX for B2B enterprise product and dashboard
Redesigned internal B2B ticketing app with new UX and features
Comprehensive approach to all UX projects, including research, user interviews, user journeys and wireframes
Created cohesive elements for new Design System library, to be applied across 7+ digital products
Communicated with developers for complete design hand-off and production
Collaborated with team to implement and pixel-push UI/UX elements
Designed presentation decks, business cards, letterhead and building plaques with new brand identity
Administrative Coordinator
Behavior Design (Orion) | 2018 - 2019
Managed and collaborated with creative team to produce 6-10 proposals and contracts monthly for new UX design projects
Wrote case studies for Graphic Design USA, Webby, and Awwwards award-winning UX web design projects for clients like HBO, RIT, and
Executive assistant to three managing partners to book biweekly domestic travel, manage expense reports and scheduling
Community Liasion, English Teacher
Belgrade, Serbia | 2015 - 2017
Served non-profit organization in Belgrade, Serbia teaching English classes and leading community events focused on leadership development